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Frequently Asked Questions
1. What types of vegetables do you sell? We offer a wide range of fresh, locally sourced, and seasonal vegetables, including leafy greens, root vegetables, herbs, and exotic varieties. 2. Are your vegetables organic? Yes, we provide both organic and non-organic options. Each product is clearly labeled so you can make the right choice. 3. How do you ensure freshness? Our vegetables are handpicked daily from trusted farmers and suppliers. They are stored in a controlled environment and delivered straight to your doorstep to maintain freshness. 4. Do you deliver to my area? We currently deliver within [your service areas]. Enter your location at checkout to confirm availability. 5. What is the minimum order value for delivery? The minimum order value is [your set amount]. Orders above [X amount] may qualify for free delivery. 6. Can I schedule my delivery? Yes, you can select your preferred delivery date and time slot during checkout. 7. How are vegetables packaged? We use eco-friendly packaging to keep vegetables fresh, safe, and hygienic during transit. 8. What if I receive a damaged or spoiled item? If you receive any damaged or spoiled vegetables, please contact us within 24 hours with a photo, and we will arrange a replacement or refund. 9. Do you accept bulk orders? Yes, we supply bulk quantities for restaurants, caterers, and events. Please contact our support team for special pricing. 10. How can I pay for my order? We accept multiple payment methods, including Cash on Delivery (COD), mobile banking, debit/credit cards, and online transfers. 11. Can I return or exchange vegetables? For hygiene reasons, returns are not accepted. However, if there is any issue with quality, we offer a hassle-free replacement or refund. 12. How can I contact customer support? You can reach us via phone, email, or WhatsApp at [your contact details]. Our support team is available [insert working hours].
1. What types of vegetables do you sell? We offer a wide range of fresh, locally sourced, and seasonal vegetables, including leafy greens, root vegetables, herbs, and exotic varieties. 2. Are your vegetables organic? Yes, we provide both organic and non-organic options. Each product is clearly labeled so you can make the right choice. 3. How do you ensure freshness? Our vegetables are handpicked daily from trusted farmers and suppliers. They are stored in a controlled environment and delivered straight to your doorstep to maintain freshness. 4. Do you deliver to my area? We currently deliver within [your service areas]. Enter your location at checkout to confirm availability. 5. What is the minimum order value for delivery? The minimum order value is [your set amount]. Orders above [X amount] may qualify for free delivery. 6. Can I schedule my delivery? Yes, you can select your preferred delivery date and time slot during checkout. 7. How are vegetables packaged? We use eco-friendly packaging to keep vegetables fresh, safe, and hygienic during transit. 8. What if I receive a damaged or spoiled item? If you receive any damaged or spoiled vegetables, please contact us within 24 hours with a photo, and we will arrange a replacement or refund. 9. Do you accept bulk orders? Yes, we supply bulk quantities for restaurants, caterers, and events. Please contact our support team for special pricing. 10. How can I pay for my order? We accept multiple payment methods, including Cash on Delivery (COD), mobile banking, debit/credit cards, and online transfers. 11. Can I return or exchange vegetables? For hygiene reasons, returns are not accepted. However, if there is any issue with quality, we offer a hassle-free replacement or refund. 12. How can I contact customer support? You can reach us via phone, email, or WhatsApp at [your contact details]. Our support team is available [insert working hours].